According to Forrester Research, by 2021 there will be over 4 million robots doing office and administrative and sales and related tasks. Although Robotic Process Automation is a driving factor in streamlining enterprise data processing by creating a digital workforce of software robots, it creates a new set of challenges. The RPA solution of today becomes the problem of RPA headaches tomorrow.
When RPA initiatives deploy, it is as if they operate “without a safety net,” because they automate different software that is not inherently connected. An RPA robot is at the mercy of every change, security update, and each defect of any application it controls. These become significant obstacles that restrict the expansion of that digital workflow.